Experiences and opinions about skyDSL - Internet via satellite tests




Jan Heße - Managing Director - skyDSL Germany GmbH
Dear visitors,

we offer our skyDSL services broadband in regions in which without our technology, it wouldn't be possible to have fast internet access. Our products are technologically oriented and because of that they are simple and uncomplicated. But above all it is the satisfaction of our customers the centre of our developments and activities. For this reason our customers have the possibility to evaluate our products openly in this website. We are specially proud of the fact that 99.8% of our customers are satisfied with our products and services. This page is not just information for you as a prospective customer, but an incentive for us to confirm the good results and to improve our services on a daily basis.

Thank you very much for your interest in our products

Jan Heße
Managing Director

Customer's experience and opinion of skyDSL - Satellite Internet access


Current evaluations (over the last 12 months)
1 month 6 months 12 months
Total 513 2986 5860
Negative reviews received 0 2 13
Customer satisfaction 100.0% 99.9% 99.8%
 
Evaluation
Date
Product
Name
affirmative
Top tips, friendly contact, interesting for the price
independent of weather conditions
easy installation
fast delivery
friendly customer service
good price
stable internet connection
01/12/19
skyDSL2+ FLAT 20
affirmative
Accurate and fast call center, they have solved the connection problem very well
good speed
good consulting
good accessibility
friendly customer service
stable internet connection
01/12/19
skyDSL2+ FLAT 40
affirmative
Satisfied with the product and good follow-up
good speed
good consulting
fast delivery
friendly customer service
stable internet connection
01/12/19
skyDSL2+ FLAT 40 Streaming
affirmative
Good phone advisory service, easy installation, access works great
good speed
fast delivery
friendly customer service
easy to order
28/11/19
skyDSL2+ FLAT 40 Premium
affirmative
it barely gets 30 mb
easy installation
friendly customer service
28/11/19
Dear Mr. D'Ingiandi, thank you for your feedback. The tariff you ordered is a flat rate with up to 40 Mbit / s. It is normal for you to experience small fluctuations in bandwidth, especially during peak times. You are welcome to contact our customer support service if you would like us to check your connection or advise you about faster tariffs. Sincerely yours, Your skyDSL team
skyDSL2+ FLAT 40
affirmative
Ordering was very simple, easy installation, great internet access
good speed
easy installation
good consulting
good accessibility
fast delivery
friendly customer service
easy to order
good price
stable internet connection
25/11/19
skyDSL2+ FLAT 40
affirmative
Everything is great, gladly recommend skyDSL to others. QUICK ANSWER TO EMAILS.
good speed
easy installation
good consulting
fast delivery
easy to order
23/11/19
skyDSL2+ FLAT 40 Premium
affirmative
Good price-performance ratio
fast delivery
22/11/19
skyDSL2+ FLAT 40 Streaming
affirmative
Covers completely my needs
good speed
easy installation
good accessibility
friendly customer service
stable internet connection
20/11/19
skyDSL2+ FLAT 40 Premium
affirmative
Not easy to install oneself as he says. No help when you contact
fast delivery
20/11/19
Dear Mr. Nihoreho, Thanks for your review. A prerequisite for the successful functioning is a clear view of the satellite in a southern direction. As a rule, only a small distance to obstacles is necessary, unless they are significantly larger. We regret that you had difficulty finding a suitable location for the installation. Sincerely yours, Your skyDSL team
skyDSL2+ FLAT 40
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Private customers
Business customers
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