Experiences and opinions about skyDSL - Internet via satellite tests




Jan Heße - Managing Director - skyDSL Germany GmbH
Dear visitors,

we offer our skyDSL services broadband in regions in which without our technology, it wouldn't be possible to have fast internet access. Our products are technologically oriented and because of that they are simple and uncomplicated. But above all it is the satisfaction of our customers the centre of our developments and activities. For this reason our customers have the possibility to evaluate our products openly in this website. We are specially proud of the fact that 99.8% of our customers are satisfied with our products and services. This page is not just information for you as a prospective customer, but an incentive for us to confirm the good results and to improve our services on a daily basis.

Thank you very much for your interest in our products

Jan Heße
Managing Director

Customer's experience and opinion of skyDSL - Satellite Internet access


Current evaluations (over the last 12 months)
1 month 6 months 12 months
Total 503 2974 5787
Negative reviews received 0 2 13
Customer satisfaction 100.0% 99.9% 99.8%
 
Evaluation
Date
Product
Name
affirmative
Easy online ordering and quick
18/07/19
skyDSL2+ FLAT 40
affirmative
Top service, my recommendation to skyDSL
easy installation
good consulting
good accessibility
fast delivery
friendly customer service
easy to order
15/07/19
skyDSL2+ FLAT 40 Premium
affirmative
Good telephone support, quick delivery
good speed
easy installation
good consulting
friendly customer service
stable internet connection
14/07/19
skyDSL2+ 10
affirmative
Everything went smoothly, it was a good decision
easy installation
fast delivery
friendly customer service
good price
stable internet connection
13/07/19
skyDSL2+ FLAT 40 Premium
affirmative
Fast and easy ordering on the Internet
friendly customer service
good price
09/07/19
skyDSL2+ 10
affirmative
From installation to surfing - everything great
easy installation
07/07/19
skyDSL2+ FLAT L Premium
affirmative
Everything was great, happy to recommend skyDSL
easy installation
good accessibility
fast delivery
easy to order
stable internet connection
28/06/19
skyDSL2+ S
negative
Incompatible materials cannot be sent. - No feedback on reports
24/06/19
Dear Mr. Delaini, Thank you for your feedback. One of our employees will contact you shortly to check your equipment. If necessary, we will arrange a replacement immediately after our telephone conversation. Best regards, Your skyDSL team
skyDSL2+ FLAT L Premium
affirmative
Very unsatisfied, 1 router was delivered defective and parts missing. Bad service.
12/06/19
Dear Mr. Kränzel, one of our staff will contact you to help you. Of course we will send you the missing parts. We replace defective hardware immediately. We regret the inconvenience. With best regards, Your skyDSL team
skyDSL2+ FLAT L Premium
affirmative
Fast delivery, access works great To reach the satellite, by chance
good speed
independent of weather conditions
good accessibility
fast delivery
friendly customer service
easy to order
stable internet connection
05/06/19
skyDSL2+ FLAT L Premium
18
19
20
21
22
 
  
Private customers
Business customers
Partner