Experiences and opinions about skyDSL - Internet via satellite tests




Jan Heße - Managing Director - skyDSL Germany GmbH
Dear visitors,

we offer our skyDSL services broadband in regions in which without our technology, it wouldn't be possible to have fast internet access. Our products are technologically oriented and because of that they are simple and uncomplicated. But above all it is the satisfaction of our customers the centre of our developments and activities. For this reason our customers have the possibility to evaluate our products openly in this website. We are specially proud of the fact that 99.8% of our customers are satisfied with our products and services. This page is not just information for you as a prospective customer, but an incentive for us to confirm the good results and to improve our services on a daily basis.

Thank you very much for your interest in our products

Jan Heße
Managing Director

Customer's experience and opinion of skyDSL - Satellite Internet access


Current evaluations (over the last 12 months)
1 month 6 months 12 months
Total 314 2081 5157
Negative reviews received 0 0 11
Customer satisfaction 100.0% 100.0% 99.8%
 
Evaluation
Date
Product
Name
affirmative
7 Mbit instead of promised 20 Mbit, barely acceptable customer service
30/06/20
Dear Mr. Ralf Kubis, Thanks for your review. You have ordered one of our smallest tariffs. However, taking into account your everyday use, our fastest flat rate would be better for you. We would be happy to make you an offer. Best regards, Your skyDSL team
skyDSL2+ FLAT 20
affirmative
Everything works without inconvinience, it was a good decision
good speed
independent of weather conditions
easy installation
good consulting
good accessibility
fast delivery
friendly customer service
easy to order
stable internet connection
26/06/20
skyDSL2+ FLAT 40 Streaming
affirmative
So, as you'd expect
good speed
independent of weather conditions
easy to order
good price
26/06/20
skyDSL2+ FLAT 40 Premium
affirmative
I'm sorry but I'm deeply disappointed
22/06/20
Dear Mr Verde, Thank you very much for your review. We would like to understand what the reason of your experience is so that we can help you. Unfortunately, we did not have the luck to reach you on the phone. We would be very happy if you could contact us. With kind regards, Your skyDSL Team
skyDSL2+ FLAT 40 Streaming
negative
we are not satisfied at the moment, We thought we had better speed
good consulting
friendly customer service
22/06/20
Dear Mr. Antonio Ambrosi, We regret that you are not satisfied with your internet experience. You have ordered a private customer tariff. However, taking into account your professional requirements, one of our business customer tariffs would be more suitable for you. We would be happy to make you a personal offer by email. With best regards, Your skyDSL team
skyDSL2+ FLAT 40 Premium
affirmative
Good skyDSL, but we still have to familiarize ourselves with the latency
easy installation
good consulting
friendly customer service
easy to order
stable internet connection
22/06/20
skyDSL2+ FLAT 40 Premium
affirmative
Fast delivery, connection works great
good speed
easy installation
good consulting
friendly customer service
stable internet connection
21/06/20
skyDSL2+ FLAT 40 Premium
affirmative
Fulfil all my needs
independent of weather conditions
easy installation
good price
stable internet connection
20/06/20
skyDSL2+ FLAT 40 Streaming
affirmative
Everything's great
good speed
independent of weather conditions
fast delivery
easy to order
stable internet connection
18/06/20
skyDSL2+ FLAT 40 Streaming
affirmative
Hotline / friendly, competent service but not easy to install
good speed
fast delivery
easy to order
good price
stable internet connection
17/06/20
Dear Emmanuelle Wagner, Thank you for your rating and for the friendly phone call with our technical support. We were very pleased that we could help you with the installation of the antenna. With best regards, Your skyDSL team
skyDSL2+ FLAT 20
18
19
20
21
22
>
>>
 
  
Welcome to skyDSL!
We are pleased that you are visiting our website and are interested in our fast internet connections.

Before starting, we would like to inform you that this website uses cookies. Some cookies are essential for a technically error-free provision of the website. Others help us to improve our services and to avoid unnecessary advertising for you.

Your consent is required to visit the website. Of course we respect your privacy. It is important to us and we would like to thank you very much for your trust. 

Of course, you can manage your consent at any time in our cookie settings. You can find more information about setting options, retention times and our partners in our Cookie Policy and our Privacy statement.
Private customers
Business customers
Partner