Peter SamulatPeter Samulat
Peter Samulat
Internet is much faster now, happy to recommend skyDSL
De Giusti RobertaDe Giusti Roberta
De Giusti Roberta
I am totally satisfied with the service, I have already recommended it to several friends.
Tiziana BaldraccoTiziana Baldracco
Tiziana Baldracco
We admit that we were a bit sceptical, but this is indeed a "revolution" ...
Luis Antonio Hernandez-Machado LopezLuis Antonio Hernandez-Machado Lopez
Luis Antonio Hernandez-Machado Lopez
Excellent. I installed it in a rural area where other technologies failed.
Philip SUTHERANDPhilip SUTHERAND
Philip SUTHERAND
Exceeded expectations after two previous satellite internet providers
Krista VanderbekeKrista Vanderbeke
Krista Vanderbeke
Everything went smoothly, a good choice, competent and helpful service.
Tomasz KurzajTomasz Kurzaj
Tomasz Kurzaj
Great service, very recommendable
Nadia El HabachiNadia El Habachi
Nadia El Habachi
It works fine, I have tested almost all other internet providers and skyDSL works pretty well
Marco CostaMarco Costa
Marco Costa
I can only recommend skyDSL, I am totally satisfied with it!!!

Experiences and opinions about skyDSL - Internet via satellite tests




Jan Heße - Managing Director - skyDSL Germany GmbH
Dear visitors,

we offer our skyDSL services broadband in regions in which without our technology, it wouldn't be possible to have fast internet access. Our products are technologically oriented and because of that they are simple and uncomplicated. But above all it is the satisfaction of our customers the centre of our developments and activities. For this reason our customers have the possibility to evaluate our products openly in this website. We are specially proud of the fact that 99.9% of our customers are satisfied with our products and services. This page is not just information for you as a prospective customer, but an incentive for us to confirm the good results and to improve our services on a daily basis.

Thank you very much for your interest in our products

Jan Heße
Managing Director

Customer's experience and opinion of skyDSL - Satellite Internet access


Current evaluations (over the last 12 months)
1 month 6 months 12 months
Total 215 1283 2820
Negative reviews received 0 1 4
Customer satisfaction 100.0% 99.9% 99.9%
 
Evaluation
Date
Product
Name
affirmative
Quick and easy order through Internet
friendly customer service
13/01/23
skyDSL2+ Home L Premium
affirmative
Everything went well even with some difficulties a bon dialogue all resolved
good consulting
good accessibility
friendly customer service
12/01/23
skyDSL2+ Home L Premium with streaming option
affirmative
Quick, easy ordering online
easy installation
good accessibility
fast delivery
easy to order
good price
06/01/23
skyDSL2+ Home L Premium
affirmative
The internet is really fun now, I can only recommend the purchase.
good speed
independent of weather conditions
fast delivery
good price
stable internet connection
25/12/22
skyDSL2+ Home L Premium
affirmative
skyDSL gets my clear recommendation
good speed
independent of weather conditions
easy installation
good consulting
friendly customer service
19/12/22
skyDSL2+ Home M
affirmative
The speed is unfortunately not as promised
18/12/22
Dear Ms. Ziegler, You use your connection extensively for streaming and video games. Ordering the streaming option might help in your case. Please note that a satellite internet connection has a latency of approximately 0.6 seconds. This can affect the gaming experience for certain games. Best regards, Your skyDSL team
skyDSL2+ Home L Premium
affirmative
Good price-performance ratio
good speed
independent of weather conditions
easy installation
good consulting
good accessibility
fast delivery
friendly customer service
easy to order
good price
stable internet connection
10/12/22
skyDSL2+ Home M Premium with streaming option
negative
I am not satisfied. Unsatisfactory connection.
10/12/22
Dear Mr Zimmer, Thank you for your evaluation and for the friendly telephone conversation. You use your connection extensively for video streaming. As discussed with our technician, ordering the streaming option might help in your case. Please note that we have no influence on the speed of external service providers, such as online TV providers. In this respect, downloads can also be significantly slower than the maximum speed of the connection. Yours sincerely, Your skyDSL-Team
skyDSL2+ Home L Premium
affirmative
Delivery, installation and usage very easy
good speed
independent of weather conditions
easy installation
friendly customer service
good price
05/12/22
skyDSL2+ Home L Premium with streaming option
affirmative
Service responds quickly and friendly, the delivery took 6 weeks
easy installation
friendly customer service
easy to order
04/12/22
Dear Ms Kramer-Dietz, We are pleased to hear that you are satisfied with our service. We would like to apologise for the inconvenient delivery by our logistician. Yours sincerely, Your skyDSL team
skyDSL2+ Home L Premium with streaming option
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