Experiences and opinions about skyDSL - Internet via satellite tests

Jan Heße - Managing Director - skyDSL Germany GmbH
Dear visitors,
we offer our skyDSL services broadband in regions in which without our technology, it wouldn't be possible to have fast internet access. Our products are technologically oriented and because of that they are simple and uncomplicated. But above all it is the satisfaction of our customers the centre of our developments and activities. For this reason our customers have the possibility to evaluate our products openly in this website. We are specially proud of the fact that 99.9% of our customers are satisfied with our products and services. This page is not just information for you as a prospective customer, but an incentive for us to confirm the good results and to improve our services on a daily basis.
Thank you very much for your interest in our products
Jan Heße
Managing Director
we offer our skyDSL services broadband in regions in which without our technology, it wouldn't be possible to have fast internet access. Our products are technologically oriented and because of that they are simple and uncomplicated. But above all it is the satisfaction of our customers the centre of our developments and activities. For this reason our customers have the possibility to evaluate our products openly in this website. We are specially proud of the fact that 99.9% of our customers are satisfied with our products and services. This page is not just information for you as a prospective customer, but an incentive for us to confirm the good results and to improve our services on a daily basis.
Thank you very much for your interest in our products
Jan Heße
Managing Director
Customer's experience and opinion of skyDSL - Satellite Internet access
Current evaluations (over the last 12 months)
1 month | 6 months | 12 months | |
Total | 157 | 1393 | 2712 |
Negative reviews received | 0 | 1 | 4 |
Customer satisfaction | 100.0% | 99.9% | 99.9% |
Evaluation
Date
Product
Name

I recommend skyDSL to everyone
●
easy installation
●
good consulting
●
friendly customer service
●
good price
●
stable internet connection
05/07/23
skyDSL2+ Home L Premium with streaming option
Andrea Bocciarelli

Meets my expectations completely
●
good consulting
●
fast delivery
●
friendly customer service
●
easy to order
30/06/23
skyDSL2+ Home L
Franco Madeo

The customer service is friendly and competent
●
good speed
●
easy installation
●
good consulting
●
easy to order
●
good price
26/06/23
skyDSL2+ Home L
Csaba Ujszászi

Optimal
●
good speed
●
independent of weather conditions
●
easy installation
●
good consulting
●
good accessibility
●
fast delivery
●
friendly customer service
●
easy to order
●
good price
●
stable internet connection
11/06/23
skyDSL2+ Home L Premium with streaming option
Carlo Alberto Balestra

Unfortunately, the ping is much too high (<600) and only max. 22 mbit
10/06/23

Dear Mr. Heinrich,
Thank you very much for your review.
With up to 50 Mbit/s for all our customers, even with 600 ms ping, skyDSL is much faster and more stable than a slow and inefficient traditional Internet connection. We regret that your experience was not as positive as of others.
Best regards,
Your skyDSL team
skyDSL2+ Home L Premium with streaming option
Thomas Heinrich

It works really well. Finally a good Internet connection.
●
good speed
●
independent of weather conditions
●
fast delivery
●
friendly customer service
●
stable internet connection
21/05/23
skyDSL2+ Home L Premium with streaming option
robert dondéro

Good telephone advice, fast delivery
●
good speed
20/05/23
skyDSL2+ Home L Premium
EUGENIO FERRAZZO

Easy and quick order over the phone.
●
independent of weather conditions
19/05/23
skyDSL2+ Home M
Francisco Goncalez Morales

Top service, I recommend skyDSL
●
easy installation
●
good consulting
●
friendly customer service
●
easy to order
●
good price
07/05/23
skyDSL2+ Home L Premium
Gérard Pliez

Everything was great, happy to recommend skyDSL
●
good consulting
●
friendly customer service
●
easy to order
●
stable internet connection
06/05/23
skyDSL2+ Home L Premium with streaming option
Norma Henkel